If you cannot access certain websites or use certain apps with your device, it's likely to be because our Proxy / VPN is not compatible with the one used by these other websites.

To solve this, disable * and activate our Proxy / VPN every time you visit any of these pages.

* On iOS: (Settings> Wi-Fi> PROXY HTTP> No). Note that, to reactivate the Proxy you will have to do so manually.

On Android: (Settings> Networks and Internet> Advanced settings> VPN> Settings> Disable).